Support
Need help with a booking, payment, or your account? We're here for you.
📧 Email
info@magnusglobalcorp.com
We aim to respond within 24–48 hours.
In the app
You can also raise a request from Profile → Help & support inside the SimplyPark app, where you can track its status.
Common questions
- How do I get a refund? Cancel before 1 hour of your slot for a full refund; within 1 hour, 50% is refunded. Refunds are credited to your SimplyPark Wallet.
- Can I withdraw my Wallet balance? No — the Wallet is for parking on SimplyPark only.
- How do I delete my account? See Account & Data Deletion.
- How do hosts get paid? Earnings are paid to your verified bank account added during onboarding.